preguntas frecuentes

Answers below come from our product pages, our care and maintenance guide and our International Orders page. Questions? Email info@xshear.com or call or text 313-744-4228.

Care and maintenance

How should I clean my XShear?

XShear Trauma Shears may be cleaned with any commercial disinfectant or bleach solution. Many of these solutions are corrosive and may contribute to surface corrosion on the shears, so we recommend rinsing with water and allowing the shears to dry completely after disinfecting. Applying a drop of lubricating oil to the pivot point and surface of the shears will help assure smooth operation and reduce the risk of surface corrosion. Adhesive residue and fiberglass can sometimes be removed with 100% acetone (nail polish remover). Read our full maintenance instructions here.

Can XShear Trauma Shears be autoclaved?

Yes. XShear Trauma Shears are capable of being sanitized by autoclave using standard instrument procedures. However, they are not designed or approved to be used as sterile instruments.

Can I take my XShear apart for deep cleaning?

The 7.5" XShear can be disassembled with a Torx T15 bit by removing the center bolt. Pay close attention to reassemble the shears in the proper order. The XShear Mini cannot be disassembled.

Do I need to sharpen my XShear?

We recommend professional sharpening if your shears become dull, and we can sharpen them for you at no charge. Send them to XShear, P.O. Box 145, Cassopolis, MI 49031, and include your return address and a description of the problem in the package. Please allow 10-14 days for processing. You can also check for a sharpening service in your area, sometimes available through hardware stores. Read more about shear care here.

Can I use XShear while diving in salt water?

We have many divers who use XShear products and report they work very well in that environment. Salt water is corrosive to the 420J2 stainless steel, so we recommend cleaning and oiling the shears after exposure.

Choosing shears and holsters

What is the difference between the Original 7.5" XShear and the XShear Mini 6"?

Both shears have 420J2 stainless steel blades with a titanium coating and a curved blade with a blunt tip, and both are made in Taiwan. The Original 7.5" XShear has a 2.5" blade and weighs 3.8 oz, has hardened blades twice as thick as most trauma shears, and has a heavy-duty center bolt that can be removed with a Torx T15 bit. The XShear Mini is about 6" long overall with a 2" blade, weighs 1.55 oz and has a heavy-duty rivet that cannot be taken apart.

Which holster fits my XShear?

For the Original 7.5" XShear: the XShear Tactical Holster, the XShear Gen2 Tactical Holster or the XShear Micro Holster for 7.5" Trauma Shears. These are not compatible with the XShear Mini. For the XShear Mini 6": the XShear Holster for 6" Mini Shears or the Micro Holster for XShear 6" Mini. The XShear Soft Holster is designed with XShear Trauma Shears in mind but is compatible with many types of shears.

Warranty and shipping

What warranty do XShear Trauma Shears have?

All XShear Trauma Shears are covered by a comprehensive 5-year warranty.

What is your return policy?

We offer a 90-day no-hassle return policy. If 90 days have gone by since your purchase, we can't offer a refund or exchange, and we require a receipt or proof of purchase. The buyer pays return shipping: shipping costs are non-refundable, and if you receive a refund, the cost of return shipping is deducted from it. Mail returns to XShear, P.O. Box 145, Cassopolis, MI 49031. Read our full return policy.

How do I file a warranty claim?

For warranty inquiries, please email us at info@xshear.com. If possible, include photos of your product and the areas of damage or concern.

Do you offer international shipping?

Please view our International Orders page and order from a distributor in your country if one is available. If we don't have a distributor near you, we offer international shipping at the actual cost of shipping using a variety of carriers and options. Depending on your choice, this could take 4-6 weeks for delivery. We also offer expedited DHL shipping, but the cost is typically significantly higher. Shipping fees do not cover any import fees or duties, which may be 30% of the order cost or more.

MicClip

Will the MicClip negatively affect the radio's range or performance?

The MicClip uses materials similar to the radio's components, like the plastic around radios or antennas. These materials are RF transparent, allowing VHF and UHF signals to pass without interference. Field tests show no negative effects.

My boss says, "Don't hang anything on your antenna!" Will this hurt my antenna?

Your antenna is safe. The design and materials are based around protecting your radio and mic. The MicClip creates a safe, secure means to attach your mic to your radio for storage, charging or transport.

Is the MicClip compatible with my radio?

The MicClip has two different-sized holes, allowing you to ratchet down and attach to most antennas. The mic attachment bar is optimized for most radios. This includes, but is not limited to: Motorola, BK, Kenwood, Harris and Rocky Talkie.

Do I have to take the MicClip off the antenna when it's not in use?

No, that's the purpose of it. Attach the MicClip to your antenna and leave it on as a semi-permanent upgrade to your radio.

Does it work while charging or transporting the radio?

Yes. It keeps your mic tidy while charging or packing your gear, so cords stay organized at the station or on the go.