Política de reembolso

Returns
Our no hassle satisfaction guarantee lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To complete your return, we require a receipt or proof of purchase.

Refunds 
Once your return is received, we will send you an email to notify you that we have received your returned item. We will also notify you of your refund, a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@xshear.com.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@xshear.com and send your item to: P.O. Box 145. Cassopolis Michigan US 49031.

Shipping
To return your product, you should mail your product to: P.O. Box 145 Cassopolis Michigan US 49031

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.